Frequently Asked Questions
Everything you need to know about topping up with Elaamart.
Pick your game, enter your Player ID to verify your in-game name, choose a pack (like Free Fire Diamonds or PUBG UC), and pay via bKash, Nagad, Rocket, card, or your wallet. Your top-up is delivered to your account within seconds.
Most orders are delivered instantly — within a few seconds of payment confirmation. During rare high-traffic periods or publisher maintenance, it may take a few minutes.
Never. We only need your public Player ID / UID to deliver currency. We will never ask for your game account password or login. Be cautious of anyone who does.
We accept bKash, Nagad, Rocket, Visa/Mastercard, bank transfer, and your prepaid Elaamart wallet balance.
Add money to your Elaamart wallet once via bKash, Nagad, or Rocket. Then buy any game currency instantly without re-entering payment details. Your balance never expires.
Unfortunately, once a top-up is delivered to the ID you entered, it cannot be reversed. Always verify your in-game name on the confirmation screen before paying. See our Return Policy for details.
Don't worry — email admin@elaamart.com with your Order ID and payment screenshot. We'll investigate and either deliver your order or issue a full refund within 24–72 hours.
We offer some of the most competitive diamond and UC rates in Bangladesh, with regular discounts and bonus packs. Check each game page for current offers.
Yes. We use SSL-encrypted connections, secure payment providers, and have served gamers across Bangladesh. We never store your card PINs or game passwords.
Email us any time at admin@elaamart.com or message us on Facebook, Instagram, or Twitter. We're available 24/7.
Still have questions?
Email admin@elaamart.com