Privacy Policy

When you use Elaamart, we collect only what we need to deliver your game top-ups:

• Account details: name, email address, and a securely hashed password.
• Order details: your in-game Player ID, the game and pack you purchase, and payment method used.
• Transaction data: wallet deposits, balances, and purchase history.
• Technical data: device type and browser, used only to keep the service secure.

• To process and deliver your game top-up orders instantly.
• To manage your wallet balance and transaction history.
• To provide customer support when you contact us.
• To detect and prevent fraud or abuse of our platform.
• To send important service updates (we do not send spam).

All payments are processed through trusted providers — bKash, Nagad, Rocket, and card networks. Elaamart does not store your full card numbers or mobile-banking PINs. Sensitive payment data is handled directly by the payment provider over encrypted connections.

We do not sell your personal data. We only share information when strictly necessary:

• With game publishers / distributors to fulfil your top-up.
• With payment providers to process your transaction.
• When required by law or to protect our legal rights.

We keep your data only as long as needed to provide our services and meet legal obligations. Passwords are hashed, and connections are SSL encrypted. While no online service is 100% immune to risk, we apply industry-standard safeguards to protect your information.

You may request access to, correction of, or deletion of your personal data at any time. To exercise these rights, email us at admin@elaamart.com and we will respond promptly.

Questions about this Privacy Policy? Reach our team at admin@elaamart.com or via our social channels linked in the footer.